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Encore Catering

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Privacy Policy

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OVERVIEW

Encore Catering owns and operates this website. This Privacy Statement applies to the information we collect when you access the Encore Catering website, purchase or use an Encore Catering product, and/or when you provide any non-public information to us. This Notice describes our commitment to your privacy and reflects the importance we place on earning and keeping your trust. If you have any questions about this Notice, or our privacy practices, please go to our Contact Us page to get in touch.

INFORMATION WE COLLECT

We collect certain categories of information about you and the device that you are using. Generally, this happens when you visit our website, use or purchase our products, or provide us with your contact information for marketing and communication purposes. This includes:

Contact Information: contact information is information or data that can be used to identify or contact a specific individual. When you access our website to purchase a product and/or service, you may be asked to provide contact information such as your name, phone number, e-mail address and contact preferences. If you do not wish to provide the information requested, you may not be able to proceed with the given activity.

Payment Information: if you purchase a product or service you will need to provide payment information. This will include billing, address, other transaction information, or financial information that we use to ensure proper payment for the products you are purchasing. All credit card transactions are processed via Stripe and no credit card information is processed or stored directly by Encore Catering.

Account Information: when ordering online you will have the option to create an account. Account information can include your personal information (eg. billing and shipping information), past order history, and other information. This account information is stored by Encore Catering and can be permanently removed by sending a request to delete your account to marketing@encorecatering.com

COOKIES

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

You can choose to opt out and turn off cookies in the preferences settings in your web browser. Instructions on how to disable cookies will vary according to what browser you are using.

As a third-party vendor, Google uses cookies to serve ads on our Site. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Site or other sites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings page.

GOOGLE ADWORDS & FACEBOOK PIXEL

This website uses the Google AdWords and Facebook Pixel marketing service within North America to advertise on third party websites (including Google) to previous visitors of our site. For example, this could mean that we advertise to visitors who haven’t necessarily completed a purchase or activity on our site but have visited our website or engaged with one of our social media channels. A visitor might see this remarketing service in the form of an advertisement on the Google search results page, a site in the Google Display Network, on Facebook, Instagram, or one of Google’s or Facebook’s partner or affiliated websites. Third-party vendors, including Google and Facebook, use cookies to serve ads based on someone’s past visits to websites – including ours. Any data collected will be used in accordance with our own privacy policy and Google’s and Facebook’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and can also opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

GOOGLE ANALYTICS

We use “Google Analytics” to collect information about the use of our site. Google Analytics collects and then shares with us specific information to help inform our business, improve our services and tailor our website to our customers’ preferences. This information might include, but is not limited to, how often users visit our site, what pages of our site are visited and for how long, as well as what other sites are used prior to coming to our site. Please note that Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google.  Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behaviour on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

Our Privacy Policy has been designed to inform clients and third parties of Encore Catering of our commitment and recognition to meet the terms of the Personal Information Protection & Electronic Documents Act (PIPEDA, January 1, 2004).

By providing Encore Catering with your personal information, you consent to the collection and use of such information in accordance with this privacy statement.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

POLICY CHANGES

Encore Catering reserves the right to make changes to our Privacy Policy. We will not notify you directly of any changes made to our Privacy Policy; it is your responsibility to view the most updated version of our Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

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