Encore Catering

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Frequently Asked Questions about Encore Catering (General)

General

Catering costs in Toronto typically range from $15 to $150+ per person, depending on the type of service, menu selection, and event size. At Encore Catering, we offer flexible catering options for corporate events, office lunches, weddings, and private functions across North York and the GTA. Pricing varies based on whether you choose drop-off catering, buffet service, or full-service catering with staff and rentals. Contact us for a customized quote based on your guest count and menu preferences.

A full-service catering package with Encore Catering includes everything needed for a seamless event. This typically covers menu planning, food preparation, beverages, delivery, professional setup, chefs on-site, serving staff, bartenders, and cleanup. For events in Toronto and the GTA, we can also provide rentals such as tables, linens, plates, cutlery, kitchen equipment and decor. Our goal is to handle every detail so you can focus on your guests and enjoy your event.

We recommend booking your catering in Toronto at least 2-4 weeks in advance for smaller events and 1-3 months ahead for weddings or large corporate functions, although the earlier the better as popular dates fill quickly, especially during peak seasons in the GTA. However, Encore Catering can often accommodate last-minute catering requests depending on availability, contact us to check our availability.

Yes, Encore Catering specializes in corporate catering in North York, Toronto, and across the Greater Toronto Area. We provide office lunch catering, meeting catering, and large-scale corporate event catering with reliable delivery and flexible menu options accommodating a range of budgets, dietary requirements and specialty requests. Whether you need daily office meals or catering for a company event, our team ensures timely service and high-quality food.

Absolutely. We offer a wide range of catering options to accommodate dietary restrictions, including vegetarian, vegan, gluten-free, dairy-free, nut-free and allergy-sensitive meals. Our Toronto catering team takes food allergies seriously and works closely with clients to ensure safe and inclusive menu planning for all guests.

Choosing the right catering menu depends on your event type, guest preferences, and service style. For corporate catering in Toronto, popular options include individually packaged meals and buffet-style service, while weddings and private events often feature plated or family-style menus. Our team at Encore Catering will guide you through menu selection to ensure the food matches your event goals, budget, and guest experience.

Encore Catering provides professional catering services for a wide range of events in Toronto and the GTA, including corporate events, office lunches, weddings, private parties, bar/bat mitzvahs, and special occasions. Whether you’re planning a small gathering or a large-scale event, we deliver customized catering solutions tailored to your needs.

Yes, we offer full-service catering that includes professional staff, on-site chefs, complete event setup, and thorough cleanup. Our Toronto catering team ensures that everything runs smoothly, from food presentation to post-event cleanup, so you don’t have to worry about the details.

Minimum order requirements vary depending on the type of catering service and delivery location within Toronto and the GTA. For most corporate catering and office lunch orders, we have reasonable minimums to ensure quality and efficiency. Contact Encore Catering for specific minimum order details based on your event size and location.

Yes, we specialize in fully customizable catering menus. Whether you’re planning a corporate event in North York or a wedding in Toronto, we can tailor the menu to your preferences, dietary needs, and budget. From menu themes to specific dishes, Encore Catering works with you to create a personalized catering experience.

Frequently Asked Questions about Shop Encore (Online Ordering)

Delivery

We deliver throughout Toronto and the GTA. Delivery to regions outside of the GTA may be arranged with a minimum order size; please contact orders@encorecatering.com to discuss.

Orders are delivered every day of the week, between 8:00 AM – 6:00 PM.

The deadline to place an order is two days prior at 5pm (eg. Monday at 5pm for delivery on Wednesday).

Yes, your preferred delivery date can be chosen on the Checkout page.

We do offer curbside pickup. Please choose Curbside Pickup as the delivery option during Checkout. After your order is placed, one of our team members will contact you directly to provide further details for the pickup.

Modifying Orders

Of course! Any additions must be made with a minimum of 48 hours notice in advance of your Delivery Date. Please follow these steps:

  1. Place another order.
  2. On the Checkout page there is a place to add Order Notes. Add “Combine with Order #xxxx” (referencing your original order number)
  3. Choose Curbside Pickup as the delivery option so you do not get charged again for delivery.

Unfortunately we are not able to modify an existing order. However we would be happy to swap the item for an alternative option of equal value. Any modification must be made with a minimum of 48 hours notice in advance of your Delivery Date.

If you’d like to cancel your order, a 15% fee of the Order Total is incurred to cover our administrative costs, credit card fees, and already purchased goods. For orders that are cancelled with a minimum of one week advance notice from the Delivery Date, we can issue a Gift Card for the full Order Total that can be used at your own discretion. Orders within 48 hours from the Delivery Date cannot be cancelled.

Please email orders@encorecatering.com referencing your Order Number and what item(s) was missing

Accounts

Creating an account is simple. At the top of every page you’ll see an option “Create Account / Log In”. Alternatively, you can visit encorecatering.com/my-account. From there, just follow the steps and you’ll have an account set up within a few minutes.

Creating an account makes it easier to place orders online. You can view your past Orders, and save your Billing Information, Shipping Information, and Payment Method. You can also view and download an Invoice for every order that you place.

If you’d like to permanently delete your account and all associated account info, please send us an email at marketing@encorecatering.com

If you visit the account login page at encorecatering.com/my-account, there is an option “Lost your password?”. Just click on that and an email will automatically be sent to you to reset your password.

Absolutely. Whether you place an order without an account, or choose to save your Payment Method into your account info, Encore Catering never stores your payment information on our website or servers. All payment information is completely managed by the payment processor Stripe, a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To learn more about Stripe’s security measures, please view their Security At Stripe webpage.

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    Creating an account makes it easier to place orders online. You can view your past Orders, and save your Billing Information, Shipping Information, and Payment Method.

    Need help navigating our website?

    Catering Services: Learn about our social and corporate catering services, as well as our venue partners.

    Menus: See what we have to offer! Download our menu packages (PDF’s); we use these menus and work with you to create a custom proposal specifically for your event.

    Order Online: Certain menu items are available to order online without any proposals. Add the items to your cart, choose your delivery date, and pay online — it’s that easy!

    Contact: Still need help? Fill out our contact form and we’ll get back to you ASAP. The more info you can provide, the better.